Our Process
A Search Conducted Without Compromise
Every engagement begins with a private consultation and proceeds through a sequence of steps designed to protect the family, honour the candidate, and arrive at a placement that endures.
How We Work
Six Phases. One Standard.
I
Retained Consultation
We begin with a private, in-person or secure video consultation to understand the family's household, culture, and the precise nature of the appointment. No search commences without this foundation. Our retainer model ensures we are accountable to you alone throughout.
II
Position Definition
We draft a confidential position brief that captures not only the technical requirements of the role but the character, temperament, and values the principal household demands. This document guides every stage of the search and is never shared externally.
III
Bespoke Candidate Identification
We do not post advertisements. Candidates are identified through our private network, direct approach, and referral from trusted sources within the field. Each candidate is assessed against the position brief before any introduction is made.
IV
Rigorous Vetting
Every candidate undergoes structured competency interviews, comprehensive reference verification across prior principals, and — where appropriate — background screening conducted through specialist partners. We present only those in whom we have complete confidence.
V
Principal Introduction
We present a curated shortlist — typically two to four candidates — with detailed written profiles. We facilitate introductions, manage scheduling, and advise on the interview process to ensure the family can assess each candidate with full information and without pressure.
VI
Placement & Aftercare
Once an appointment is made, we remain engaged through the onboarding period and beyond. We conduct a structured review at ninety days and remain available to both principal and candidate throughout the first year of service.
Our Commitments
Complete Confidentiality
The identity of every family we serve is protected absolutely. We do not discuss current or past engagements.
No Contingency Work
We accept retained engagements only. This means our interests are aligned with yours from the first conversation.
Unlimited Guarantee
Should a placement not endure beyond the first year for reasons within our control, we conduct a replacement search at no additional retainer.
Begin a Confidential Conversation
We welcome enquiries from families and principals seeking exceptional appointments. All initial consultations are conducted under strict confidentiality.